Malcolm Hotel GM Andrew Shepherd shares how reading body language in the first 10 seconds, leveraging guest data, and investing in 154 staff housing units drives exceptional guest experiences.
Meyer Jabara Hotels will manage the 36-room Reitz Union Hotel at the University of Florida, its first university property, with plans for expanded sales, marketing, and potential renovation within two years.
Expedia data shows fall 2026 lodging prices are 20% higher than summer in the top 10 U.S. destinations, eroding traditional shoulder-season savings, though six cities still offer 15-45% combined discounts.
Kennedy Lewis Investment Management and the Justice Family Group completed a joint venture for The Greenbrier resort in West Virginia, with Lloyd Nathan appointed as board chairman to oversee long-term capital investment.
A case study from a 130-room Mid-Atlantic hotel shows how a new GM cut breakfast cost per occupied room by 21% in 90 days by addressing unauthorized access, chronic abusers, and untracked compensation.
HHM Hotels absorbs Wurzak Hotel Group's managed portfolio, adding premium and lifestyle properties in Philadelphia and South Florida including The Dalmar and Moxy St. Petersburg.
Williams, who helped grow ESA's franchise portfolio to nearly 200 hotels, will retire at end of 2026; the company is actively recruiting his successor.
Valor Hospitality takes on management of The Monsaraz in Point Loma, its first West Coast property, with plans to expand further into California and other Western states.
U.S. hotels posted a 7.2% RevPAR gain for the week of 2-8 August 2026, with Philadelphia and Chicago leading Top 25 Markets while Miami and Nashville saw notable declines.
A closed-door HITEC San Antonio debate between PMS CEOs and hotel CIOs exposes structural gaps in hospitality tech, from labor-cost bias to the myth of seamless cloud integration.
Penn State's School of Hospitality Management will recognize 14 alumni at its 2026 Awards Reception on Sept. 30, including a new Chairperson's Award ahead of the school's 90th anniversary in 2027.
Reuben Brothers and Three Rules Capital received approval for Esencia, a $2B+ master-planned resort on Puerto Rico's southwest coast featuring Mandarin Oriental and Rosewood hotels, 1,200 residences, and a first opening targeted for late 2029.
HSMAI is accepting nominations through September 30 for the Gilbert Award for career achievement and the Top 25 Extraordinary Minds, with ceremonies in Q1 2027.
STR and Tourism Economics raise 2026 U.S. RevPAR growth to +4.4%, boosted by World Cup premiums, with 2027 growth moderating to +2.1% amid macroeconomic normalization.
The Boca Raton will host the inaugural Luxury Summit on April 25-27, 2027, an invitation-only gathering of 150 executives across hospitality, fashion, automotive, real estate, and other luxury sectors.
PM Hotel Group takes over management of The Quoin, a 24-room luxury boutique hotel in downtown Wilmington, DE, expanding its local portfolio to five properties.
HSMAI DC hosts its annual State of the Industry panel on Aug. 19 in Washington, D.C., bringing together experts from Knowland, Amadeus, Kalibri, and Destination DC to guide hoteliers on 2027 budget planning.
A counterfactual analysis of all 11 U.S. host cities finds the 2026 World Cup generated $680M in incremental rooms revenue, driven by ADR gains in every market even as occupancy fell in seven.
Remington Hospitality's centralized in-house social media team has generated $3M+ in attributable revenue and a 37:1 return on ad spend across its hotel portfolio since launch.
U.S. hotel RevPAR rose 7.3% year-over-year for the week ending 1 August 2026, with Philadelphia and St. Louis leading Top 25 Markets while Las Vegas posted the steepest declines.