OpenTable's 2026 Top 100 Hotel Restaurants list coincides with data showing hotel restaurant bookings by travelers up 13% YoY, plus an upgraded AI Concierge tool now live on its homepage.
Peregrine Hospitality adds two Yountville luxury properties, the 80-key Hotel Yountville and 65-key LEED Platinum Bardessono Hotel & Spa, to its U.S. management portfolio.
Omni Amelia Island Resort & Spa today announced the completion of its more than $40 million resort-wide transformation, unveiling a fully reimagined oceanfront destination that blends coastal luxury with the distinctive character of Amelia Island.
Urban Cowboy founders Lyon Porter and Jersey Banks discuss their 12-year journey across multiple locations, zero marketing spend, and plans for larger properties including a beach location and branded residences.
GBTA welcomed House passage of the SAFEGUARDS Act and One Stop Pilot Program Extension Act, which restore TSA security fee funding and reduce redundant international screening.
JD Power's 30th annual study finds North America hotel guest satisfaction up 13 points to 665/1,000, with value, F&B, and facilities leading gains across all nine segments.
Penn State research finds hospitality employees who feel overqualified are more likely to view tasks as unfair, increasing turnover intent, but respectful managers reduced these perceptions by 28%.
A Newport Hospitality Group VP of Capital Projects outlines how effective hotel capital planning goes beyond construction to protect asset value, guest experience, and long-term operational efficiency.
Today, Ka Laʻi Waikīkī Beach, LXR Hotels & Resorts, the brand’s first property in Hawaiʻi, debuts following a thoughtful $100 million reimagining, marking a new chapter for this landmark destination along the Honolulu coastline.
Kohler, Wisconsin, the acclaimed resort destination experience by Kohler Co., today announces the completion of the transformative and equestrian-forward redesign of The Carriage House, an adults-only wellness retreat with direct access to the five-star Kohler Waters Spa. Located adjacent to the renowned American Club Resort Hotel, the adults-only Carriage House introduces a refined, residential aesthetic while deepening its connection to Kohler's best-in-class wellness offerings.
Today, Alpine House unveils a new chapter following an extensive renovation and refined guest experience. Embracing the spirit of a true home away from home, Alpine House has been reborn for the culturally aware, well-traveled guest who deeply respects the region’s history and relishes the opportunity to experience Jackson at a more thoughtful pace. Erik Warner, Owner of Alpine House, commissioned Elizabeth Roberts Architects to thoughtfully reimagine the independent hotel’s design through this lens and to infuse the spaces with the character and heritage of Jackson, balancing comfort, craftsmanship, and a deep sense of place.
There is a tendency, whenever a new technology emerges, to describe it using the language of those that came before it. The automobile was initially called a horseless carriage, early cinema was dismissed as photographed theatre, and the internet was variously described as a global library, a digital encyclopedia, an electronic newspaper, or, in one now-famous 1995 Bill Gates television appearance, something that even David Letterman struggled to distinguish from a particularly sophisticated radio.
The reality is much more complex than black and white. There are already many humanless hotels (mostly in Asia). So there will be: - regional differences in approach to human vs machine balance - variations between different segments (short-term rentals adopted self-service from the get go, many limited service hotel properties followed, but we won't expect to see if in the luxury segment any time soon, maybe never) It will be a spectrum.
In the future, a purely automated, no-human operational model will increasingly become the way of things. For this to fully materialize, our industry and our customer will have accepted all forms of artificial intelligence—both soft and hard.
No. Humanless hotels will become more common, but they are unlikely to become the norm.Automation and AI are excellent for repetitive tasks like check-in, payments, and guest requests, helping hotels reduce costs and improve efficiency.
Edmondo Grassi approaches the post-stay phase as a sociologist rather than a technologist, and the perspective is unsettling. When a guest checks out, he argues, their stay does not end — it migrates into a data infrastructure that remembers with absolute precision what the guest themselves only vaguely recalls, raising a question the industry rarely asks: who has the right to hold that memory, and on whose behalf?
HVS's 2026 survey reports per-room development costs across six U.S. hotel product types based on 2025 construction budgets, with a median of $213,000 per room and luxury reaching over $1.6M.
A narrative case study of an 180-room Atlantic coast hotel that lost roughly $12,000 annually for eight years due to linen diversion by a trusted housekeeping director, exposing the cost of single-person inventory control.
Jonathan MacDonald reframes the post-stay phase (typically dismissed as administrative afterthought) as the moment where the ethical stakes of AI-mediated travel become most visible. Once a guest checks out, their experience dissolves into data, and the central question becomes not what they remember, but who owns the narrative, and on what terms.
Resolute Road Hospitality, a Boise-based third-party hotel management company founded on the promise to change the way owners think of their management company, announced today it has been selected to manage a new ground-up, dual-branded Marriott hotel development in partnership with TEKMAK Development.
Andrzej Wajda traces the AI revolution back to Antiquity, arguing that what we call automation today is structurally indistinguishable from what ancient Romans achieved through slavery — and that Aristotle essentially predicted it. The real lesson for hospitality, he contends, is not technological but perennial: if you cannot manage people and operations well today, no tool, ancient or artificial, will save you.
U.S. hotels posted strong year-over-year gains for the week of 28 June–4 July 2026, with RevPAR up 10.9% to $106.66, boosted by America 250 celebrations in Washington D.C. and Philadelphia.